Check how wallet data is handled
Your payment trail is part of this Privacy Policy because a wallet action creates account records. When you connect DANA, OVO, GoPay or QRIS, we may use the account reference, transaction status, amount and time needed to match a deposit or withdrawal request with your profile.
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Bank transfer and virtual account records can include the receiving bank reference, including BCA, BRI, Mandiri or BNI. We use these details to confirm status, protect account access and answer a payment query. We do not ask for a wallet password through support. Service access depends
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on local law, and any request that requires identity matching follows the account details already held by us.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.